Mystery shopping.
Independent, trained shoppers evaluating your outlets, staff, and competitors, across every state in Nigeria, and on into West Africa and the wider continent.
Every state, every region
Our field network reaches all 36 states and the FCT, and extends across West Africa and Africa. Wherever your outlets, agents, or competitors operate, we can put an independent shopper on the ground.
What a mystery shop can reveal
Service & staff evaluation
Trained shoppers assess how your staff greet, sell, and handle real customer situations.
Discuss a projectCompliance & standards
Independent checks on pricing, merchandising, cleanliness, and brand standards at outlet level.
Discuss a projectCompetitor benchmarking
See how your outlets compare with competitors on price, service, and experience.
Discuss a projectOutlet & channel audits
On-the-ground audits across retail, distribution, and service points, wherever they are.
Discuss a projectStart with a simple request
Describe your interest or the help you need in the box below. Our team will read it and come back to you personally, no obligation.